sanjana kripalani

I’m a User Experience Researcher and Service Designer based in Chicago.

I’m all about diving deep into human stories and experiences to create practical and delightful solutions across industries. With a Master’s in HCI and a start in architecture, I’m here to craft experiences that not only work but make life a little better, one thoughtful interaction at a time.

work

work

Educating Chicago’s System-Impacted Women

I helped WIND(a non-profit) build an education platform for system-impacted women of Chicago .

Improving Chicago’s food waste system

I mapped Chicago’s food waste systems and contributed to recommendations for enabling systemic change to reduce food waste in Chicago.

Transforming RAC’s internal innovation process

I helped position Reanda Art Conservation (RAC) as an ideal place for aspiring conservators to gain expertise in private art conservation practice.

Redefining food experiences for Starbucks

I developed a portfolio of innovative food experience concepts to elevate Starbucks' culinary offerings beyond coffee.

Rethinking mobile healthcare in India

I proposed a transformative model to improve accessibility, equity, and quality of healthcare in rural India’s current mobile healthcare system