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resume
experience
ux researcher and designer // jul 2024 – present
Designed a digital learning platform to help 50+ formerly incarcerated women access essential life skills virtually.
Led usability testing with 20+ participants, refining the platform for an enhanced, improved education experience.
Facilitated goal-setting workshops for 20 lived experienced leaders, enhancing support for system-impacted women’s reintegration.
business and service designer // jun 2023 – aug 2023
Designed an interface for customizing digital bills, boosting feature adoption by 25% in three months.
Developed campaign templates by testing 10+ wireframes and prototypes, improving navigation, and reducing friction.
WOMEN INITIATING NEW DIRECTIONSA non-profit organization supporting formerly incarcerated women with education & reintegration programs.
REANDA ART CONSERVATIONA boutique art conservation firm preserving fine art serving art galleries, museums, and private collectors
RAZORPAY BILLMEarchitect // dec 2019 – apr 2020
Developed an intern experience program by creating a research plan, conducting 20+ interviews, and analyzing 50+ survey responses.
Led ideation workshops with leadership, shaping business strategies and streamlining their internship recruitment.
Published research findings to 3,500+ professionals in the American Institute for Conservation forum.
A B2B fintech platform optimizing digital invoicing and analytics for 4000+ businesses in India.
SANDEEP SHIKRE AND ASSOCIATESux designer // jul 2021 – mar 2022
Designed two-dimensional architectural drawings and three-dimensional renders for high-rise luxury residential projects in Mumbai.
Enhanced wayfinding and space efficiency by designing spatial strategies for high-rise residential projects.
An architecture and urban design firm specializing in luxury residential and commercial projects.
research methods
tools
User Interviews
Survey Design
Customer Journey Mapping
Diary Studies
Heuristic Evaluation
Card Sorting
Figma
Adobe XD
Miro, Mural
Air table
Tableau
SessionLab
User Testing
A/B Testing
Persona Mapping
Workshop Facilitation
Contextual Inquiry
Focus Groups
Remote/In-Person Interviews
AutoCAD
Sketchup
Microsoft Office 365
Google Suite
Adobe Photoshop